TERMS OF SERVICE

Brandon Medford / [LEGAL ENTITY NAME, e.g., "Brandon Medford LLC"]

Effective Date: August 27, 2026

Bracketed fields (entity name, governing-law state, address, email) are placeholders — fill these in before publishing, and route the final draft past an attorney licensed where you do business, especially the arbitration/class-action-waiver clause, which is not enforceable everywhere in the same form. This is not legal advice.

These Terms of Service ("Terms") are a binding legal agreement between you ("you," "your," or "Client") and [LEGAL ENTITY NAME, e.g., "Brandon Medford LLC"] d/b/a "Brandon Medford" ("Company," "we," "us," or "our") governing your access to and use of our website ([brandonmedford.com]), digital courses, coaching, mentorship programs, webinars, and any related content, materials, or communications (collectively, the "Services").
BY PURCHASING, ACCESSING, OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT PURCHASE, ACCESS, OR USE THE SERVICES.

1. Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to purchase or use the Services. By using the Services, you represent and warrant that you meet these requirements.

2. The Services
The Services may include, without limitation, pre-recorded digital courses, live or recorded webinars, group or one-on-one coaching, mentorship programs, community access, templates, and related digital materials (collectively, "Course Materials"). The specific scope, format, and duration of the Services you purchase will be described on the applicable sales page, order form, or agreement at the time of purchase.
We reserve the right to modify, update, or improve the content, format, and delivery of the Services at any time, provided that any such changes do not materially reduce the value of the core Services you have already purchased.

3. Educational Purpose Only — No Guarantee of Results
This section is one of the most important protections in the document — do not remove or water it down.
The Services are for educational and informational purposes only. Nothing in the Services constitutes financial, legal, tax, investment, medical, or professional advice, and no professional-client relationship is created by your purchase or use of the Services.
Any results, income figures, case studies, testimonials, or examples referenced by Brandon Medford or in connection with the Services are illustrative and exceptional, are not typical, and are not a guarantee, promise, or representation of the results you will achieve. Your results depend on numerous factors outside our control, including your effort, market conditions, prior experience, execution, and factors unique to your business or circumstances. We make no guarantee, warranty, or representation, express or implied, that you will earn any amount of money, achieve any particular result, or otherwise duplicate any example, case study, or testimonial referenced in connection with the Services.
You acknowledge that starting, growing, or scaling a business involves inherent risk, and that you are solely responsible for your own business, financial, and legal decisions and their outcomes.

4. Payment Terms
All fees for the Services are due in full at the time of purchase unless a payment plan is expressly offered and agreed to at checkout. By providing payment information, you authorize us and our payment processors to charge the applicable fees, including any recurring or installment payments under a payment plan you select.
Payments are processed through third-party payment processors, including Stripe and Fanbasis (Commas). We are not responsible for errors, outages, or issues caused by these third-party processors, though we will work in good faith to help resolve payment issues.
If you select a payment plan, you agree to make all scheduled payments in full. Failure to make a scheduled payment may result in suspension of your access to the Services until the account is brought current, and does not relieve you of your obligation to pay the remaining balance. Company may pursue collection of unpaid amounts by any lawful means, and you agree to reimburse Company for reasonable costs of collection, including attorneys' fees, to the extent permitted by law.

5. Refund Policy
This reflects the 30-day policy you specified. Adjust the operative language below if you want it framed as a conditional/results-based guarantee rather than a flat window, or if different products (e.g., 1:1 mentorship vs. self-paced course) need different terms.
Due to the immediate access to proprietary digital content, coaching, and mentorship provided upon purchase, all sales are final except as expressly set forth below.
●       Refund Window: You may request a refund within thirty (30) calendar days of your original purchase date, subject to any additional conditions specified on the applicable sales page or order form at the time of purchase.
●       After 30 Days: No refunds, credits, or exchanges will be issued for any purchase after the 30-day period has elapsed, regardless of the reason, including non-use, dissatisfaction, or failure to achieve desired results.
●       How to Request: Refund requests must be submitted in writing to the contact information in Section 15, within the applicable window, and are subject to review and approval by the Company.
●       Coaching, Mentorship, and Live Programs: For coaching, mentorship, or cohort-based programs with a defined start date, the 30-day window runs from the original purchase date, not from program completion, and any refund may be prorated to reflect sessions, calls, or modules already delivered or attended, at Company's discretion.
●       Chargebacks: Initiating a credit card chargeback or payment dispute instead of following this refund process is a breach of these Terms and may result in immediate termination of your access to the Services, and Company reserves the right to dispute any such chargeback and pursue amounts owed.

6. License to Use Course Materials
Subject to your compliance with these Terms and payment of all applicable fees, Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Course Materials for your own personal or internal business use.
You may not: (a) reproduce, distribute, publicly display, or publicly perform any Course Materials; (b) share your account access or login credentials with any third party; (c) resell, sublicense, or repurpose the Course Materials, in whole or in part, for commercial gain; (d) reverse-engineer, copy, or create derivative works based on the Course Materials; or (e) remove any proprietary notices from the Course Materials. Company reserves all rights not expressly granted in these Terms.

7. Intellectual Property
All content, materials, trademarks, trade names, logos, and intellectual property associated with the Services and the "Brandon Medford" brand, including but not limited to text, graphics, videos, curricula, frameworks, templates, and course structure, are the exclusive property of Company or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.

8. Community and Conduct Guidelines
If the Services include access to a community, group coaching calls, or similar interactive environment, you agree to conduct yourself professionally and respectfully toward Company, its staff, and other participants. Company reserves the right to remove any participant from a community or program, without refund, for conduct that is abusive, harassing, disruptive, or otherwise harmful to the group or the Company's reputation, at Company's sole discretion.

9. Testimonials and Use of Your Likeness
If you provide a testimonial, review, or feedback regarding the Services, you grant Company a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, and display that testimonial (including your name and likeness, if provided) in marketing and promotional materials, unless you notify us in writing that you withdraw this consent.

10. Disclaimers
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOST BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES EXCEED THE TOTAL AMOUNT YOU ACTUALLY PAID TO COMPANY FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification
You agree to indemnify, defend, and hold harmless Company and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your access to or use of the Services; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; or (d) any business, financial, or legal decisions you make in connection with information obtained through the Services.

13. Dispute Resolution; Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [STATE OF FORMATION / GOVERNING LAW STATE], without regard to its conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall first be addressed through good-faith informal negotiation. If the dispute is not resolved within thirty (30) days, the parties agree that any remaining dispute shall be resolved exclusively in the state or federal courts located in [COUNTY] County, [STATE OF FORMATION / GOVERNING LAW STATE], and each party consents to the personal jurisdiction of such courts. [OPTIONAL: If you prefer binding arbitration and/or a class-action waiver, have counsel draft that clause specifically for your state — enforceability varies and a poorly drafted clause can be thrown out entirely.]

14. Termination
Company reserves the right to suspend or terminate your access to the Services, without refund, if you violate these Terms, engage in fraudulent or abusive conduct, or misuse the Course Materials. You may stop using the Services at any time; however, no refund will be issued outside the refund window described in Section 5.

15. General Provisions
●       Entire Agreement: These Terms, together with our Privacy Policy and any applicable order form or program agreement, constitute the entire agreement between you and Company regarding the Services and supersede any prior agreements.
●       Severability: If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
●       No Waiver: Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
●       Assignment: You may not assign or transfer these Terms without Company's prior written consent. Company may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
●       Force Majeure: Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control.
●       Amendments: Company may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

16. Contact Us
Questions about these Terms should be directed to:
●       [LEGAL ENTITY NAME, e.g., "Brandon Medford LLC"] d/b/a Brandon Medford
●       Email: [support@brandonmedford.com]
●       Mailing Address: [BUSINESS MAILING ADDRESS]